Privacy Policy

Last updated: November 17th, 2025

This Privacy Policy describes how Harper & Quinn (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from harperquinn.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us.

You may elect not to provide certain information, but doing so may prevent you from accessing certain features.

Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser information, IP address, network connection, and other interaction details.

Information We Obtain from Third Parties

We may obtain information from:

  • Vendors who support our Services (e.g., Shopify)

  • Payment processors

  • Advertising and analytics partners

Any information from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your information to:

  • Process payments

  • Fulfill orders

  • Maintain your account

  • Provide notifications

  • Manage returns and exchanges

  • Arrange shipping

Marketing and Advertising

We may use your information to send promotions or show ads.

Security and Fraud Prevention

We use your information to detect and prevent fraud or malicious activity.

Service Improvement

We use your information to enhance the Services and improve customer support.

Cookies

We use cookies to operate and improve our Site. You may block cookies, but doing so may affect functionality.

How We Disclose Personal Information

We may disclose your information to:

  • Vendors and service providers

  • Business and marketing partners

  • Affiliates

  • Third parties when you authorize it

  • Legal authorities for compliance purposes

  • Parties involved in a business transaction (e.g., merger)

Third Party Websites and Links

We are not responsible for third-party sites linked from our website. Please review their policies separately.

Children's Data

We do not knowingly collect information from children under 16.

Security and Retention

No system is perfectly secure. We retain information only as long as necessary for legal and operational purposes.

Your Rights

Depending on your location, you may have rights such as:

  • Access / Know

  • Delete

  • Correct

  • Portability

  • Opt-out of sale/sharing

  • Restrict processing

  • Withdraw consent

  • Appeal

To exercise rights, contact us using the details below.

Complaints

If you have concerns about your data, contact us. You may also contact your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us.

Contact Information

Store name: Harper & Quinn
Company name: Elevads Corp.
Company Address: 211 Besserer Street, Ottawa (ON), K1N 5Y3, Canada
Company nr.: 730041340
Phone: +1 (613) 890 6744
Email: info@harperquinn.com

Monday to Friday | 08:00 - 16:00 (EDT)
Weekends | 10:00 - 15:00 (EDT)

We aim to respond to your inquiries within 24 hours.